Frequently Asked Questions
Everything you need to know about shopping with YOZAKURA CARD SHOP.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these to a garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically manufactured?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and high safety standards to ensure every piece is produced responsibly.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.